• Visit us at www.banarasirang.com/rewards to view your Reward Points and their value online. Your Reward Points also appear on the cash memo for your convenience.

• In case you lose or damage your banarasirang Rewards Card, please inform us at info@banarasirang.com in writing immediately. We will replace your card for a nominal fee of Rs.200 (rupees two hundred) only.
• If there is any change in your address, telephone number or email address, please call our banarasirang Rewards Program Helpline at +91 9867522215 / 16. You could also email us at info@banarasirang.com.

General conditions

• The banarasirang Rewards Program is open to all purchasers above 18 years of age.
• The banarasirang Rewards Card refers to the banarasirang Rewards Program of banarasirang Retail Pvt. Ltd.
• No two offers or discounts can be clubbed together unless specified otherwise.
• banarasirang Rewards Card holder will not be entitled to any of the benefits under the banarasirang Rewards Program for any transaction of the nature of institutional sales made from banarasirang Wedding Store or at banarasirang.com.
• banarasirang Rewards Program is for individuals only - it is not a corporate card/corporate membership.
• Primary enrolment is defined as an individual who is the first member in the family to enroll in the banarasirang Rewards Program at any point of time since its inception. Family is defined as Parents, Siblings (brothers and sisters), Spouse, Children (18 years of age and above as on date of enrolment).
• Enrolment must be in the applicant’s full name and only one Primary enrolment per individual will be accepted. In the event of more than one banarasirang Rewards card number being assigned to the same individual (duplicate accounts), banarasirang Retail Pvt. Ltd. reserves the right to merge the two accounts.
• Misuse of banarasirang Rewards Card or Program benefits may result in termination of banarasirang Rewards Card or withdrawal of benefits at the sole discretion of banarasirang Retail Pvt. Ltd.
• The banarasirang Rewards Card is valid for use during the period indicated on it and/or till the validity of banarasirang Membership. The person named on the banarasirang Reward Cards is the only person who may use the card for any purpose whatsoever. An banarasirang Rewards card is not transferable.
• banarasirang Rewards Card can be revoked or refused if a banarasirang customer is involved in any act of fraud, shoplifting, cheating with or without cause and without notice.
• banarasirang Retail Pvt. Ltd. reserves the right to add, alter, amend and revise terms and conditions as well as rules and regulations governing the banarasirang Rewards Program without prior notice.
• By using his/her banarasirang Rewards Card and/or quoting his/her banarasirang Card number to banarasirang, and/or any Program Partners, the banarasirang Rewards Program customer also consents to information about him/her being supplied to Program Partners with whom banarasirang Retail Pvt. Ltd. has/may have arrangements for the provision of services to banarasirang Rewards Card holder.
• Benefits and offers available through the Program Partners may change or be withdrawn without prior intimation. banarasirang Retail Pvt. Ltd. will not be responsible for any liability arising from such situations. banarasirang Retail Pvt. Ltd. will also not be held responsible for any liability arising from use of such offers.

• Reward Points will be credited only if you present your banarasirang Rewards Card at the time of payment. No Reward Points can be recorded once the transaction is complete.
• Reward Points cannot be earned through use of Credit Note, Discounted Values & Discounted Merchandise.
• Reward Points will be earned on purchase of Gift Vouchers/Gift Card.
• Reward Points will be earned on the nett value or value of cash actually paid by you. (Nett purchase means purchases made by Cash or Credit/Debit card).
• Reward Points earned are of the same value, irrespective of whether purchase is paid for by Cash or Credit/Debit card.
• banarasirang Retail Pvt. Ltd. reserves the right to change the method of calculation of Reward Points accrual on banarasirang Rewards Card purchases at any point to reflect changing market conditions without any notice.
• Reward Points cannot be earned on purchase of pure gold jewellery, gold & platinum coins/bars,

• Reward Points can be redeemed only by Primary banarasirang Rewards Cardholders.
• Reward Points and other rewards and privileges are not redeemable for cash. They are not transferable.
• No discount of any type can be availed of when a Reward Points Voucher is being used/redeemed.
• banarasirang Rewards Card is valid for a period of 3 years from the date of enrolment/upgrade/renewal as reflected in the banarasirang.com system.
• banarasirang Reward Points should be redeemed within the current banarasirang membership period after which the Reward Points will automatically lapse.
• Reward Points are redeemed at the time of billing and have to be used immediately against the current bill only.
• Once Reward Points are redeemed or lapsed they cannot be reinstated under any circumstances.

• banarasirang Rewards Cardholder must sign their card on the reverse as soon as it is received. This card bearing the banarasirang Rewards cardholder name, when signed or used, confirms acceptance of all terms and conditions, which are subject to revision by banarasirang Retail Pvt. Ltd., from time to time.
• A Customer Care Associate has the right to check a banarasirang Card holder against the signature on the reverse of the card to ascertain the identity of a banarasirang Rewards card holder.
• The banarasirang Rewards Card, given to all banarasirang Rewards card holder, remains the property of banarasirang Retail Pvt. Ltd., at all times and the same must be returned on request.
• All rights to ownership and usage of the card lie with banarasirang Retail Pvt. Ltd.
• Employees of banarasirang.com. and associate /subsidiaries of banarasirang Retail Pvt. Ltd. and their immediate families are not permitted to apply for banarasirang Rewards Program.
• banarasirang Retail Pvt. Ltd. reserves the right to refuse banarasirang Rewards Card to an applicant without assigning any reason whatsoever.
• Any dispute arising will fall under the jurisdiction of courts in Delhi only.

• banarasirang Retail Pvt. Ltd. and/or Program Partners shall not be liable to any banarasirang Rewards Cardholder or his/her nominee or companion, for any indirect or consequential loss, damage or expense of any kind whatsoever, arising out of or in connection with the program and/or the provision or the refusal to provide any benefits, whether such loss, damage or expense is caused by negligence or otherwise, and whether www.banarasirang.com and/or its Program Partners have any control over the circumstances giving rise to the claim or not.
• banarasirang Retail Pvt. Ltd. will endeavour to ensure the availability and the quality of services provided by Program Partners but will not be liable for any loss or damage arising from the failure by Program Partners to provide services or for any reason whatsoever.